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Support, questions, bug reports, privacy requests, and other concerns all start here.

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If you are reporting a bug, telling us your device and OS version helps a lot.
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Privacy and data requests

To ask what information we hold about you, request correction or deletion, or make another privacy request, choose “Privacy or data request” above and tell us what you need. See the privacy policy for details about how each product handles information.

Reporting a concern

Everyday Counter groups are end-to-end encrypted, so we cannot read the content inside them. If you need to report a safety, abuse, or account concern, choose “Report a concern” and include enough information for us to review what happened. We can act on the information you provide and on information that is available to us.

What happens to your message

We use the name, email address, topic, and message you provide only to handle your request and reply. We do not add you to a marketing list or sell your contact information.